IT Leadership and the Level 2 Sticking Point

I want to address a controversial aspect of IT Leadership, and why I see it being a relatively common contributor to why IT organizations get stuck in the middle of Level 2 Business-IT Maturity.
Many years ago, while leading a multi-year longitudinal study of IT organizational transformations, the research team hypothesized that the leadership style and [...]

IT Improvement vs. Breakthrough

I want to explore another aspect of the Business-IT Maturity mid-Level 2 sticking point.  As a client said to me last week in a variation on an old chestnut, “You can’t improve yourself into Level 3.”  I think it was Joseph Juran in the early 1960’s who really had this figured out.  In his groundbreaking [...]