Business Implications of SOA: Part 2

In the last post, we talked about the first two business implications of SOA. The first is the rapidly evolving market ecosystem for “services in the cloud” and the increasing availability of plug-’n’-play “widgets” all made possible by the underlying standards and methods of SAO.  This innovation is equivalent to that brought about by the early [...]

IT Service Management vs. IT Product Management

 
In an earlier post, I discussed the differences between and relationships among Project, Program and Portfolio management - this continues to be a popular post.  Today I’d like to explore the differences between IT Product Management and IT Service Management as they pertain to IT and to business-IT maturity.  This thread is inspired in part [...]

Idris Mootee on Creativity, Social Networking and Experience Design

A light post today, as I want to point to some excellent thinking on topics related to IT maturity and evolution.  Occasionally, I’ve referred to the connection between increasing business-IT maturity and Next Generation Enterprises (Enterprise 2.0).  A key characteristic of Next Generation Enterprises is their leveraging of Web 2.0 technologies, including Social Networking.
As I’ve [...]

Business-IT Maturity as Customer Innovation

My colleague, friend and Atlanta neighbour, Frank Capek has started his excellent blog Customer Innovations examining the exciting domain of innovating the customer experience.  This perspective - embodying, among other things, a shift from “inside-out” to “outside-in” thinking has much to offer to IT organizations striving to climb the Business-IT Maturity curve.
Below mid-Level 2, most IT [...]